Privacy Policy

Effective Date: June 3, 2024

Introduction

At Softgate, accessible from thesoftgate.me, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

  • Personal Information: When you contact us through our website, subscribe to our newsletter, or use our services, we may collect personal information such as your name, email address, phone number, and company name.

  • Usage Data: We collect information that your browser sends whenever you visit our website. This may include your IP address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

Softgate uses the collected data for various purposes:

  • To Provide and Maintain Our Service: To deliver the services you request, process transactions, and send related information, including purchase confirmations and invoices.

  • To Communicate with You: To respond to your comments, questions, and provide customer support.

  • To Improve Our Services: To better understand your needs and interests, enhance your experience on our website, and develop new products and services.

  • For Marketing and Promotions: To provide you with news, special offers, and general information about our services, unless you have opted not to receive such information.

  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

4. Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The Right to Access: You have the right to request copies of your personal data.

  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.

  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.

  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. Links to Other Sites

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Thank you for trusting Softgate with your data management needs.